Terms and Conditions

All fees and expenses are quoted in US dollars.

Shipments are made Monday – Thursday via Federal Express standard overnight FOB Kirkland, Washington. Orders will normally be shipped within 2 business days of receipt. Same-day shipments of orders placed before noon Pacific Time incur a $50.00 rush Fee. 

Shipping and handling expenses within the US are prepaid on a flat rate basis of $75 per order. A Dry Ice Fee of $22 will be added to shipments including frozen vials, and a Priority Delivery Fee of $15 will be added to shipments of flasks of cells requiring a 10:30 AM delivery. Orders may be assessed a Surcharge based on current energy-related expenses.    

All international orders must include Customer’s valid Federal Express Account number for billing of medium and dry ice shipping expenses. If a vapor shipper is required for delivery of cells, arrangements will be made through Clearfreight, Inc. and Customer will pay shipping expenses C.O.D. directly to Clearfreight. An additional $125 charge will be incurred if USDA Export Certificates are required for animal cells. An additional $50 charge will be assessed if a US Department of Commerce Electronic Export Declaration form is required for an international order.

All products are guaranteed to conform to the description specified in the CSC Certificate. This guaranty is exclusive and CSC makes no other representation or warranty, express or implied, including (without limitation) any guaranty of merchantability or fitness for a particular purpose. CSC shall not be liable for any lost profits or incidental, consequential or contingent damages. CSC specifically disclaims any guarantee that CSC or ACBRI cells are free from infectious agents or deleterious properties. CSC/ACBRI both specifically disclaim that their cells are suitable for use in particular experiments, assays, or tests. Human and animal cell cultures should always be regarded as potentially infectious and handled accordingly.

Any claims against this guarantee must be filed in writing with CSC within 48 hours of receipt of product. Contact CSC by sending a fax to 425 820-6762 or by sending an email to customerservice@cell-systems.com

Remedy for defective product is strictly limited to replacement of the defective product. The appropriate shipping, handling and dry ice/priority shipping expenses are assessed for all replacement orders.

All orders must include a valid Purchase Order Number or a valid Visa/MasterCard/American Express credit card (number, date of expiration, billing address and CRV number). Payment for domestically shipped goods and services is due within 10 days. Payment (US currency only) for international orders is due within 30 days. A late payment will be added to all past due accounts at the rate of 1.5% per month.

Neither ACBRI nor CSC cells may be genetically altered in any way nor may any genetic information whatsoever be extracted from CSC or ACBRI cells, without prior express written permission of CSC/ACBRI. Acceptance of product as evidenced by placement of order, by any representative of Recipient organization/agency/institution, constitutes knowledge, understanding and binding acceptance of these restrictions on behalf of the Recipient organization/ agency/institution.

Users of CSC and/or ACBRI products release CSC and ACBRI from any liability or responsibility for any direct or indirect, any real or alleged risk, damage or loss resulting from use of CSC/ACBRI product. CSC/ACBRI shall not be liable for any lost profits or incidental consequential or contingent damages. 

Acceptance of product as evidenced by placement of order, by any representative of Recipient organization/agency/institution, constitutes knowledge, understanding and binding acceptance of these restrictions on behalf of the Recipient organization.